Feedback from maxis

As promised, they called me the next day. The manager Ms.Mary called me saying that they tried their best to get my money returned but it can only be done on next monday. Well, at least they did something and i feel that it is reasonable and fair enough. So i accepted their solution and i shall wait and see on monday.

The only problem is that i need to settle my others auto debit manually which will due before they clear my credit card. Is really troublesome, but what can i do?